01
Important emails get buried.
Clyde picks out the messages that need action now: customer escalations, late pickups, quote requests, and missing documents.
AI email operations for freight teams
Less inbox. More freight.
Clyde connects to your TMS, tracking, and CRM to classify freight emails, draft replies, send updates, and cover after-hours.
Autopilot on
Lane
Status
Clyde draft
Trusted by freight teams
The problem
Your inbox is where freight actually happens.
Customers ask for updates, carriers send ETAs, PODs get buried, and someone is always checking email after hours.
02
Your team repeats the same replies.
Most status updates and ETA confirmations look the same every day. Clyde drafts them from live load data so your team just hits send.
03
After-hours coverage is expensive.
Clyde watches the inbox overnight, answers what you allow it to, and escalates the rest based on rules you set.
Use cases
Built for the messages freight teams handle all day.
For brokers, 3PLs, forwarders, and carrier sales teams.
Customer load updates
Clyde drafts customer updates straight from TMS and tracking status.
Quote requests
Clyde spots quote requests and pulls up lane context so a rep can reply before the opportunity goes cold.
Paperwork follow-up
Clyde follows up on PODs, rate confirmations, and invoices so billing doesn't stall.
How it works
Connect the systems. Automate the communication.
Clyde sits on top of the tools your team already uses and makes the communication layer faster.
Step 1
Connect Gmail or Outlook
Point Clyde at the inboxes your team lives in: shared ops inboxes, individual rep inboxes, or the after-hours mailbox.
Inboxes
G
Gmailops@yourbrokerage.com
Connected
O
Outlookafterhours@yourbrokerage.com
Connected
Step 2
Connect TMS, tracking, and CRM data
Clyde reads shipment status, customer records, and carrier updates from the systems you already run, so every reply comes with real load context.
TMS
Tracking
CRM
Load #1847In transit
Chicago, IL to Atlanta, GA · Hargrove Foods
Step 3
Classify and draft
Every incoming email gets a category, an urgency level, and a matched load, plus a drafted reply ready to review.
Quote: Dallas to Phoenix
Existing customer asking for a rate on a new lane.
Clyde draft
Hey Mark, we can cover Dallas to Phoenix at $2,395 all in, about $2.25 a mile. Send over the pickup window and I'll get it locked in.
Step 4
Review or autopilot
You decide which workflows Clyde sends on its own and which ones wait for a person.
Workflows
Customer updatesSend automatically
QuotesReview before send
After-hours repliesSend automatically
Early results
What freight teams are saying.
“Placeholder quote. Real customer feedback coming soon.”
“Placeholder quote. Real customer feedback coming soon.”
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XX%
Metric description coming soon
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X hrs saved
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XX%
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Your TMS tracks the load. Clyde runs the communication.
Book a demo
See what Clyde could automate inside your freight team.
Tell us how your team handles customer updates, carrier emails, quotes, and paperwork. We'll show you where Clyde fits.