Plain answers to the questions freight brokers, carriers, and dispatch teams ask most: carrier vetting, fraud, check calls, getting paid, and where AI agents fit.
An AI agent for freight brokers is software that takes in a task, such as a carrier email, decides what steps it needs, takes those steps in your systems, and hands the...
READ THE GUIDE →Carrier vettingTo verify a carrier MC number, look it up on the FMCSA SAFER Company Snapshot and in Motus, FMCSA's registration system. Confirm the USDOT status is active, the...
READ THE GUIDE →Freight fraudDouble brokering is when a broker or carrier passes a load to another party without the shipper's knowledge or authority, and that party hauls it or passes it on again....
READ THE GUIDE →Load TrackingCheck call automation is software that asks drivers for load status on a schedule, by text, automated voice call, or app and ELD data, then logs location and ETA without...
READ THE GUIDE →Freight PaymentFreight brokers and carriers get paid faster by shortening the time between delivery and a complete invoice. Collect the signed proof of delivery the same day, send the...
READ THE GUIDE →Carrier onboardingFreight brokers onboard a new carrier by collecting a setup packet (signed broker-carrier agreement, W-9, and certificate of insurance), confirming active operating...
READ THE GUIDE →Rate confirmationsA rate confirmation, or rate con, is a written document a freight broker sends a carrier for a single load. It lists the parties, pickup and delivery details, the agreed...
READ THE GUIDE →Detention and accessorialsDetention in trucking is the time a truck waits at a shipper or receiver beyond the free time written into the contract. That free time is often two hours. After it runs...
READ THE GUIDE →TONU feesTONU (truck ordered not used) is a fee a carrier charges when a truck is booked and dispatched for a load that then cancels or never loads, through no fault of the...
READ THE GUIDE →Freight accessorialsA lumper fee is a charge for third-party labor that unloads (or loads) a truck at a receiver's facility. The receiver usually requires it. The carrier's driver often...
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